Cookie Policy

2. What is a cookie?

Cookie is a small text file, which is sent to the device of the user when the user visits our Website. The Company can access the cookie again when the user visits the Website on a further occasion, in order to facilitate navigation on the internet or transactions, or to access information about user behavior. It is sent to your browser and stored on your computer’s hard drive or tablet or mobile device. When you visit our Website, we may collect information from you automatically through cookies.

3. What types of cookies do we use?

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. It’s not necessary to obtain consent from the user to use these types of cookies.

In line with Article 5(3) of the ePrivacy Directive (Privacy and Electronic Communications Directive 2002/58/EC on Privacy and Electronic Communications), consent is not required for technical storage or access of the following cookies:

• cookies used for the sole purpose of carrying out the transmission of a communication, and
• cookies that are strictly necessary in order for the provider of an information society service explicitly required by the user to provide the Services.

Analytics Cookies

These cookies help us providing a better user experience by analyzing how users interact with SignAll. For instance, they help us identify which pages are used most frequently, which newsletters are most engaging, and what type of SignAll features are the most popular. This assists us in refining SignAll according to our users’ interests.

Targeting and Advertising Cookies

These cookies are used to deliver adverts more relevant to the users and the users’ interests. They are also used to help measure the effectiveness of the advertising campaign. These cookies are usually placed by advertising networks with the Website operator’s permission. This type of cookies remember that you have visited a website and this information is shared with other organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organization.

4. List of cookies we use

4.1 Strictly Necessary Cookies

• _hjFirstSeen
  The cookie is set so Hotjar can track the beginning of the user’s journey for a total session count. It does not contain any identifiable information.
  Service provider’s name: .signall.us
  Expiration: 30 minutes
• _hjIncludedInPageviewSample
  This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by the Website’s pageview limit.
  Service provider’s name: www.signall.us
  Expiration: 2 minutes
• _hjAbsoluteSessionInProgress
  The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
  Service provider’s name: .signall.us
  Expiration: 30 minutes

4.2 Analytics Cookies

• _gid
  This cookie is set by Google Analytics. It stores and updates a unique value for each page visited and is used to count and track pageviews.
  Service provider’s name: .signall.us
  Expiration: 1 day
• _gat_UA-163666026-6
  This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
  Service provider’s name: .signall.us
  Expiration: 1 minute
• _ga
  This cookie name is associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.
  Service provider’s name: .signall.us
  Expiration: 2 years
• _hjid
  Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
  Service provider’s name: .signall.us
  Expiration: 1 year

4.3 Targeting and Advertising Cookies

• _gcl_au
  Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
  Service provider’s name: .signall.us
  Expiration: 3 months
• __utmzzses
  UTM Parameters used for advertising/tracking with Google Analytics.
  Service provider’s name: .signall.us
  Expiration: Session
• test_cookie
  This cookie is set by DoubleClick (which is owned by Google) to determine if the Website visitor’s browser supports cookies.
  Service provider’s name: .doubleclick.net
  Expiration: 15 minutes
• YSC
  This cookie is set by YouTube to track views of embedded videos.
  Service provider’s name: .youtube.com
  Expiration: Session
• VISITOR_INFO1_LIVE
  This cookie is set by YouTube to keep track of user preferences for YouTube videos embedded in sites. This cookie can also determine whether the Website visitor is using the new or old version of the YouTube interface.
  Service provider’s name: .youtube.com
  Expiration: 6 months
• IDE
  This cookie is set by DoubleClick and carries out information about how the end user uses the Website and any advertising that the end user may have seen before visiting the Website.
  Service provider’s name: .doubleclick.net
  Expiration: 2 years

5. What do we do with the information we collect?

5.1 Strictly Necessary Cookies

We use the information we collect to:

• keep track of your input on our Website;
• identify the user once they have logged in;
• increase the security of the service that has been explicitly requested by you;
• store technical data needed to play back video or audio content;
• balance the load of web server requests on our Website;
• store your set preferences regarding our Website.

5.2 Functional cookies

We use the information we collect to:

• verify the user’s account during the session;
• remember the choices made on the Website;
• remember your information so that you will not have to re-enter it during your visit or the next time you visit the Website;
• avoid fraudulent access to the user account.

5.3 Analytics Cookies

We use the information we collect to:

• monitor aggregate usage metrics such as total number of visitors and pages viewed;
• performance and analytics cookies to help SignAll to improve its Services.

5.4 Targeting and Advertising Cookies

We use the information we collect to:

• make advertising messages more relevant to you and your interests;
• preventing the same ad from continuously reappearing;
• ensure that ads are properly displayed;
• in some cases selecting advertisements that are based on your interests.

6. Opting in

By entering our Website, users can actively check their desired preferences on the pop-up window about the cookies we send to their device in the future. Later, the users can modify this choice. This consent must be renewed every 12 months.

The cookies are grouped into five intelligible categories, that the user may check or uncheck. Functional cookies cannot be unchecked, because they are whitelisted according to the effective regulations and are necessary for our Website to function properly.

7. Opting out

You can set your browser to not accept cookies, but this may limit your ability to use our Services. For example, you may not be able to log into your account. Please visit the following links to find out how you to change your cookie and advertisement settings:

• http://www.aboutcookies.org
• https://tools.google.com/dlpage/gaoptout
• http://optout.aboutads.info
• http://www.youronlinechoices.com

We may update this Cookie Policy from time to time. When we make changes, we’ll update the “Effective Date” at the end of the Cookie Policy. Please, check the updates of this policy periodically.

Effective Date: October 19, 2021